Privacy Policy

Effective Date: November 2025

Overdrive Guitars (“we”, “our”, “us”) is a London-based business specialising in vintage and modern amplifiers, guitars, and related equipment. Our website, overdriveguitars.com, is operated from the United Kingdom.

We are committed to protecting your privacy and handling your personal data responsibly, in line with the UK Data Protection Act 2018, the UK GDPR, and any other relevant regulations.

We may collect and process the following information:

• Personal details – such as your name, email address, phone number, and shipping/billing address when you place an order or contact us.
• Payment details – payments are processed securely through Stripe, Reverb, or other trusted third-party platforms; we do not store or have access to your full payment card details.
• Communication history – including emails, messages, or social media interactions.
• Website usage data – such as pages visited, time spent on site, and browser/device information (via cookies and analytics tools like Google Analytics).

We use your information to:

• Process and fulfil your orders.
• Communicate with you about purchases, repairs, or inquiries.
• Send order confirmations, shipping updates, and support messages.
• Improve our website and customer experience.
• Meet our legal and tax obligations.

We will never sell or rent your personal data to any third party.

Your personal data is stored securely on password-protected systems. We use encrypted connections (SSL) for all website transactions and limit access to authorised staff only.

We may share limited data only when necessary to complete your order — for example:

• Shipping carriers (UPS, DHL, etc.) to deliver your items.
• Payment processors (Stripe, Reverb, PayPal) to handle secure transactions.
• Website analytics providers to help us improve performance.

All partners comply with strict data protection standards.

Our website uses cookies to provide a better browsing experience and gather anonymous analytics data. You can manage or disable cookies through your browser settings.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent to marketing communications.
• File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

To exercise any of these rights, please contact us using the details below.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Overdrive Guitars
West London, United Kingdom
📧 info@overdriveguitars.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”